Tracfone: Difference between revisions
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Brian Wilson (talk | contribs) Tracfone can't help me. |
Brian Wilson (talk | contribs) mNo edit summary |
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2014-Dec-17 | |||
Julie's Tracfone needs more minutes. | Julie's Tracfone needs more minutes. | ||
She loves her ancient phone but it only works when it has minutes. | She loves her ancient phone but it only works when it has minutes. | ||
When I try the account information recovery mode I get this. | When I tried to add minutes tonight, I was not able to log in. | ||
I carefully record username and password info for every account that I own so I know it's Tracfone's problem. | |||
Not a big deal, but their account information recovery page fails. | |||
When I try the account information recovery mode I get this mysterious dialog. What to enter in the first field? | |||
Clicking on the "help" link reveals another empty box! | |||
[[Image:TracfoneScreenshot.png]] | [[Image:TracfoneScreenshot.png]] | ||
I assumed it was a funny browser bug, so, I tried it in other browsers. | |||
The results are the same in | The results are the same in | ||
| Line 15: | Line 23: | ||
How curious is this? | How curious is this? | ||
I am writing to Tracfone. Hopefully they will help me soon, Julie has 1.9 units remaining! | |||
Latest revision as of 04:13, 18 December 2014
2014-Dec-17
Julie's Tracfone needs more minutes. She loves her ancient phone but it only works when it has minutes.
When I tried to add minutes tonight, I was not able to log in.
I carefully record username and password info for every account that I own so I know it's Tracfone's problem. Not a big deal, but their account information recovery page fails.
When I try the account information recovery mode I get this mysterious dialog. What to enter in the first field? Clicking on the "help" link reveals another empty box!
I assumed it was a funny browser bug, so, I tried it in other browsers.
The results are the same in
- Firefox
- Safari (Usually works when Firefox does not.)
- Chrome (yick; had to download a copy)
- Internet Explorer (never use it but I am desperate)
How curious is this?
I am writing to Tracfone. Hopefully they will help me soon, Julie has 1.9 units remaining!
