Asterisk autoattendant: Difference between revisions
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From designated internal phones you can record new greetings. | From designated internal phones you can record new greetings. | ||
Record greetings | Record greetings - The suggested scripts are embedded in autoattendant.conf | ||
351 Greeting | 351 Greeting | ||
352 After hours greeting | 352 After hours greeting | ||
353 Main menu | 353 Main menu | ||
354 Main menu farewell | 354 Main menu farewell | ||
355 Support menu | 355 Support menu | ||
356 Support response | 356 Support response | ||
Revision as of 02:27, 9 December 2015
Here are my notes on building an autoattendant system with Asterisk
Put everything for the autoattendant in /etc/asterisk/autoattendant.conf and then "include" it in extensions.conf.
From any internal phones you can directly dial these extensions to test the system.
298 Day mode test 299 Night mode test 300 Sales queue 301 Support queue 0 Reception queue
From designated internal phones you can record new greetings.
Record greetings - The suggested scripts are embedded in autoattendant.conf 351 Greeting 352 After hours greeting 353 Main menu 354 Main menu farewell 355 Support menu 356 Support response 357 Support farewell 358 Invalid input message
Festival
For testing I use Festival to convert text to speech. I also use it for voice menu items when I don't want to record a custom message.
You need to install and run festival as a service so that asterisk can send it text and get a WAV file back to play. You can run it on localhost, it's not very resource intensive nor do we use it much.
